How can I add a new patient?

Adding new patients to your organization is simple!  Watch our video tutorial below or use the instructions below to help you get started. 

 

 

 

Instructions

  1. First, click on the Patients link in the left navigation.  This will display a list of patients that are setup for your organization.
  2. Second, on the top right side of the list click on the +New Patient  button to add new patients
  3. You can choose to create a single patient or upload a CSV file with a list of your patients.  For uploading a list, use the Adding patients by group and in bulk article to assist you
  4. For single patient creation, click on the +Add New Patient tab in the new patient dropdown and enter your patient's information
  5. Enter the required field for the patient 
  6. Check the Notify Patient via Email option to receive a welcome email with instructions on how to set up their account or leave it unchecked and notify the patient at a later time
  7. Click on Create button to create a new patient and you will see the newly created patient on top of the patient list.  The patient will also receive a welcome email with instructions on how to set up their account if the option was selected 
  8. Click on the newly created patient to see details to make changes.  From this screen you can:
    • Edit patient information
    • Reset their password
    • Enable or Disable their account 
    • Resend activation email
    • View patient profile 
    • Create a new test order 
    • View patient’s order history
    • View patient’s Health questions 
    • View patient’s test results 
    • Take notes related to the patient 
    • See the status of sample collection kits associated with the patient

 

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